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We are not the government

Despite the domain name, official.tokyo.jp is not operated by the Tokyo Metropolitan Government or any public body. The name means what the site does: it takes you to the official pages — the genuine government sources — by the shortest route.

What this site is

Life procedures in Japan are well documented by the government, but the information is scattered across many websites and hard to navigate, especially right after you arrive. This site does one thing:

1. It gives you the 3–5 steps of each procedure in plain English.
2. It links you to the genuine official page (lg.jp / go.jp domains).
3. It shows you when a human last checked each link and each fact.

We do not write our own detailed explanations. The official sources are the authority — we are the signpost.

Who runs it

This site is run by DroR Corporation (株式会社DroR), an independent Japanese company, as a non-commercial public-interest project. Editor: Masaya Nakamori.

Why a company does this for free

Two honest reasons.

The belief. Starting a life in a new country is hard enough. The information you need actually exists — written by governments, accurate, free — but it is scattered across dozens of websites and hardest to find in your first month, exactly when you need it most. We don’t think anyone should miss a deadline, lose a benefit, or hesitate to call an ambulance because of language.

The honest company answer. DroR’s mission is to support people’s potential through structure, instead of leaving it to individual effort. We usually do that for organizations. This site applies the same belief to a city: whether your first months in Tokyo go well should not depend on how good you happen to be at searching. If the way this site is made — verified by a human, dated, open — earns your trust in how we work, that is the only return we get. Nothing here is monetized:

• No advertising, no affiliate links, no tracking.
• Our ward data is free for anyone to reuse: /api/wards.json, CC BY 4.0.
• The whole site is open source: github.com/dror-jp/official.tokyo.jp.

If something is wrong

Government pages move and hours change. If you find a broken link or outdated information, please tell us — we read every report, though we cannot promise a reply:

• Open an issue on GitHub, or
• Email us: fix@official.tokyo.jp

We cannot answer personal consultation questions (visa cases, tax situations, and so on). For those, call the Tokyo Multilingual Consultation Navi — 0120-142-142, toll-free, in about 15 languages. Pointing you to the right official place is exactly what this site is for.

If anything on this site differs from an official page, the official page is correct.