{"attribution":"official.tokyo.jp (DroR Corporation)","description":"Verified procedures for foreign residents in Tokyo, as structured steps with deadlines and official links.","disclaimer":"official.tokyo.jp is not operated by any government body. If anything in this dataset differs from an official page, the official page is correct. Every official link was opened and checked by a human on the date shown in last_verified.","generated":"2026-07-29","license":"CC BY 4.0","name":"official.tokyo.jp procedures","procedures":[{"category":"moving-in","deadline":{"after_event":"move_in","days":14,"label":"Resident registration within 14 days of moving in"},"guide_url":"https://official.tokyo.jp/moving-in/","guide_url_md":"https://official.tokyo.jp/moving-in/index.md","id":"moving-in-first-30-days","languages":["en","ja-easy","zh","vi","ne"],"last_verified":"2026-07-10","official_links":[],"related":["resident-registration","residence-card","national-health-insurance","my-number","utilities"],"status":"verified","steps":[{"action":"Arrange electricity, gas and water.","detail":"Gas needs an in-person appointment, so book it first. Water and electricity can be started online.","detail_url":"https://official.tokyo.jp/moving-in/utilities/","order":1,"when":"Before you move"},{"action":"Register your address at your ward office (転入届).","detail":"Your residence card is updated at the same counter, in the same visit.","detail_url":"https://official.tokyo.jp/moving-in/resident-registration/","order":2,"when":"Within 14 days"},{"action":"Enroll in National Health Insurance if your employer does not insure you; ask about National Pension if you are 20–59 and not employed by a company.","detail_url":"https://official.tokyo.jp/health/national-health-insurance/","order":3,"when":"At the same visit"},{"action":"Receive your My Number letter by mail.","detail":"No application needed; just don't lose the letter.","detail_url":"https://official.tokyo.jp/moving-in/my-number/","order":4,"when":"A few weeks later"}],"summary":"The procedures for your first 30 days in Tokyo, in order.","title_en":"Moving in — your first 30 days","title_local":"来日後の手続き","where":"Your ward office (区役所) — see /api/wards.json for address, phone and the foreign residents' desk.","who":"Everyone moving into one of Tokyo's 23 wards."},{"category":"moving-in","deadline":{"label":"Book gas about a week ahead"},"guide_url":"https://official.tokyo.jp/moving-in/utilities/","guide_url_md":"https://official.tokyo.jp/moving-in/utilities/index.md","id":"utilities","languages":["en","ja-easy","zh","vi","ne"],"last_verified":"2026-07-10","official_links":[{"label":"Water — online application (English)","last_verified":"2026-07-10","publisher":"Tokyo Metropolitan Government Bureau of Waterworks (東京都水道局)","url":"https://suidonet.waterworks.metro.tokyo.lg.jp/inet-service/uketsuke/main_english"},{"label":"Water — Tokyo Water App, English mode","last_verified":"2026-07-10","publisher":"Tokyo Metropolitan Government Bureau of Waterworks (東京都水道局)","url":"https://www.waterworks.metro.tokyo.lg.jp/tetsuduki/suidoapp/eng"},{"label":"Electricity — TEPCO Energy Partner (English)","last_verified":"2026-07-10","publisher":"TEPCO (東京電力エナジーパートナー) — private utility","url":"https://www.tepco.co.jp/en/ep/index-e.html"},{"label":"Electricity — TEPCO English FAQ (moving, applications)","last_verified":"2026-07-10","publisher":"TEPCO (東京電力エナジーパートナー) — private utility","url":"https://www.tepco.co.jp/en/ep/support/faq-e.html"},{"label":"Gas — starting service and booking the visit (English)","last_verified":"2026-07-10","publisher":"Tokyo Gas (東京ガス) — private utility","url":"https://home.tokyo-gas.co.jp/language/en/gas_power/procedure.html"}],"related":["resident-registration"],"status":"verified","steps":[{"action":"Water — apply online, any time","detail":"Use the Tokyo Waterworks English online application or the Tokyo Water App (English mode). It covers the 23 wards and most of the Tama area, 24 hours a day.","order":1},{"action":"Electricity — apply online or by phone","detail":"TEPCO is the main supplier and has English pages and support. Apply as soon as you know your move-in date.","order":2},{"action":"Gas — book a technician visit","detail":"Apply online or by phone, then be home for the appointment: a technician opens the valve and runs a safety check (about 20–40 minutes). Book about a week ahead — longer in the March–April moving season.","order":3}],"summary":"Start all three before or right after you move in. Water and electricity can be done online — gas needs an in-person appointment.","title_en":"Electricity, gas and water","title_local":"電気・ガス・水道","where":"Online or by phone","who":"Everyone moving into a new home in Tokyo. If your building manages utilities for you (some serviced apartments do), check your contract first."},{"category":"health","guide_url":"https://official.tokyo.jp/health/finding-a-hospital/","guide_url_md":"https://official.tokyo.jp/health/finding-a-hospital/index.md","id":"finding-a-hospital","languages":["en","ja-easy","zh","vi","ne"],"last_verified":"2026-07-10","official_links":[{"label":"Himawari service — what it is and how to use it","last_verified":"2026-07-10","publisher":"Tokyo Metropolitan Government, Bureau of Social Welfare and Public Health","url":"https://www.hokeniryo.metro.tokyo.lg.jp/iryo/iryo_hoken/medical_info_eng/himawari"},{"label":"List of medical institutions that accept foreign patients","last_verified":"2026-07-10","publisher":"Tokyo Metropolitan Government, Bureau of Social Welfare and Public Health","url":"https://www.hokeniryo.metro.tokyo.lg.jp/iryo/iryo_hoken/medical_info_eng/hospitals_list/"},{"label":"Tokyo Medical Information Site for Foreign Residents","last_verified":"2026-07-10","publisher":"Tokyo Metropolitan Government, Bureau of Social Welfare and Public Health","url":"https://www.hokeniryo.metro.tokyo.lg.jp/iryo/iryo_hoken/medical_info_eng"},{"label":"JMIP accredited hospital search","last_verified":"2026-07-10","publisher":"Japan Medical Education Foundation — accreditation body, not a government agency","url":"https://jmip.jme.or.jp/index.php?l=eng"}],"phone":[{"label":"Himawari — medical info in your language","note":"Every day 9:00–20:00. English, Chinese, Korean, Thai, Spanish. Free guidance to find the right medical institution.","number":"03-5285-8181"}],"related":["emergency-medical","national-health-insurance"],"status":"verified","steps":[{"action":"Call Himawari and describe what you need","detail":"Tokyo's official medical information service helps you find clinics and hospitals that handle your language and your symptoms.","order":1},{"action":"Or check the official hospital list","detail":"The Tokyo Metropolitan Government publishes an English list of hospitals that accept foreign patients, organized by ward. Call ahead — details change.","order":2},{"action":"For larger hospitals, look for JMIP accreditation","detail":"JMIP-accredited hospitals are certified for accepting international patients, with interpretation and support systems.","order":3},{"action":"Bring your insurance card","detail":"With health insurance, you pay 30% of the cost. No referral letter is needed for most clinics — you can go directly.","order":4}],"summary":"How to find a clinic or hospital that speaks your language — set this up before you get sick.","title_en":"Finding a hospital","title_local":"病院の探し方","where":"Phone or web, in your language","who":"Everyone living in Tokyo. This page is for routine care — for something urgent right now, use our Emergency section."},{"category":"moving-in","cost":"Free","deadline":{"label":"Automatic — no application"},"glossary_terms":["マイナンバー"],"guide_url":"https://official.tokyo.jp/moving-in/my-number/","guide_url_md":"https://official.tokyo.jp/moving-in/my-number/index.md","id":"my-number","languages":["en","ja-easy","zh","vi","ne"],"last_verified":"2026-07-10","official_links":[{"label":"My Number system — official English overview","last_verified":"2026-07-10","publisher":"Digital Agency (デジタル庁)","url":"https://www.digital.go.jp/en/policies/mynumber"},{"label":"My Number FAQ (who gets a number, how it arrives)","last_verified":"2026-07-10","publisher":"Digital Agency (デジタル庁)","url":"https://www.digital.go.jp/en/policies/mynumber_faq_02"},{"label":"My Number Card — official English site","last_verified":"2026-07-10","publisher":"J-LIS (地方公共団体情報システム機構)","url":"https://www.kojinbango-card.go.jp/en/"},{"label":"How to apply for the My Number Card","last_verified":"2026-07-10","publisher":"J-LIS (地方公共団体情報システム機構)","url":"https://www.kojinbango-card.go.jp/en-kofushinse/"}],"related":["utilities"],"status":"verified","steps":[{"action":"Register your address first","detail":"Your My Number is generated from your resident record. If you have not done resident registration yet, start there.","order":1},{"action":"Wait for the notification letter","detail":"The ward mails an Individual Number notification to your registered address. Keep it — banks and employers will ask for the number.","order":2},{"action":"Use the number for tax, insurance and disaster procedures","detail":"You will write it on tax forms, social insurance papers and some applications. Do not share it casually.","order":3},{"action":"Optional: apply for the My Number Card","detail":"A plastic photo ID that can also work as a health insurance card. It is not mandatory. Apply by smartphone, PC, mail or photo booth — issuing takes about one month.","order":4}],"summary":"Your 12-digit tax and social security number. It is created automatically after you register your address — you just wait for a letter.","title_en":"My Number","title_local":"マイナンバー","where":"Arrives by mail","who":"Everyone with a resident record (jūminhyō), including foreign residents. If you completed resident registration, you will be assigned a number — there is nothing to apply for."},{"category":"health","cost":"Premiums based on income","deadline":{"days":14,"label":"Within 14 days"},"glossary_terms":["国民健康保険"],"guide_url":"https://official.tokyo.jp/health/national-health-insurance/","guide_url_md":"https://official.tokyo.jp/health/national-health-insurance/index.md","id":"national-health-insurance","languages":["en","ja-easy","zh","vi","ne"],"last_verified":"2026-07-10","official_links":[{"label":"Health insurance for foreign residents — overview","last_verified":"2026-07-10","publisher":"Ministry of Health, Labour and Welfare (厚生労働省)","url":"https://jsite.mhlw.go.jp/tokyo-foreigner/english/seekers_1/spec/spec_1e.html"},{"label":"Health insurance — living guide","last_verified":"2026-07-10","publisher":"Tokyo Intercultural Portal Site (TIPS)","url":"https://tabunka.tokyo-tsunagari.or.jp/useful/guide_eng/disease/03.html"},{"label":"National Health Insurance (Kokuho) — example: Shinjuku City","last_verified":"2026-07-10","publisher":"Shinjuku City","url":"https://www.foreign.city.shinjuku.lg.jp/en/kurashi/kokuho/"},{"label":"Enrolling and withdrawing — example: Shinjuku City","last_verified":"2026-07-10","publisher":"Shinjuku City","url":"https://www.foreign.city.shinjuku.lg.jp/en/kurashi/kokuhotodokede/"},{"label":"How premiums are calculated — example: Shinjuku City","last_verified":"2026-07-10","publisher":"Shinjuku City","url":"https://www.foreign.city.shinjuku.lg.jp/en/kurashi/hokenryo/"}],"related":["pension","finding-a-hospital"],"status":"verified","steps":[{"action":"Check whether your employer already insures you","detail":"Company employees are usually enrolled in employer health insurance automatically. National Health Insurance is for everyone else.","order":1},{"action":"Go to your ward office within 14 days","detail":"Within 14 days of moving in or losing other coverage. Enrollment is backdated to the day you became eligible — waiting doesn't avoid premiums.","order":2},{"action":"Show your insurance card at hospitals and pharmacies","detail":"With the card (or My Number card with the insurance function), you pay 30% of the cost. Without it, you pay 100%.","order":3},{"action":"Pay premiums","detail":"By invoice, direct debit or pension deduction. The amount is based on your previous year's income plus a per-person amount — students and recent arrivals may qualify for reductions.","order":4}],"summary":"If your employer doesn't insure you, join NHI at your ward office. With the card, you pay 30% at the hospital instead of 100%.","title_en":"National Health Insurance","title_local":"国民健康保険","where":"Your ward office","who":"Residents staying more than 3 months who are not covered by an employer's health insurance — self-employed people, students, job-seekers and their dependents. If your company insures you, this is already handled."},{"category":"money-tax","cost":"Exemptions possible","deadline":{"days":14,"label":"Within 14 days"},"guide_url":"https://official.tokyo.jp/money-tax/pension/","guide_url_md":"https://official.tokyo.jp/money-tax/pension/index.md","id":"pension","languages":["en","ja-easy","zh","vi","ne"],"last_verified":"2026-07-10","official_links":[{"label":"National Pension — official English top page","last_verified":"2026-07-10","publisher":"Japan Pension Service (日本年金機構)","url":"https://www.nenkin.go.jp/international/english/index.html"},{"label":"Enrollment in the National Pension","last_verified":"2026-07-10","publisher":"Japan Pension Service (日本年金機構)","url":"https://www.nenkin.go.jp/international/english/japanese-system/nationalpension/np_enroll.html"},{"label":"Contribution exemptions for low income","last_verified":"2026-07-10","publisher":"Japan Pension Service (日本年金機構)","url":"https://www.nenkin.go.jp/international/english/japanese-system/nationalpension/np_exemption.html"},{"label":"Lump-sum Withdrawal Payments when leaving Japan","last_verified":"2026-07-10","publisher":"Japan Pension Service (日本年金機構)","url":"https://www.nenkin.go.jp/international/english/japanese-system/benefit/payment.html"}],"related":["national-health-insurance","resident-tax"],"status":"verified","steps":[{"action":"Employed at a company? You are already covered","detail":"Your employer enrolls you in the Employees' Pension and deducts contributions from your salary. Nothing to do.","order":1},{"action":"Otherwise, enroll at your ward office within 14 days","detail":"Self-employed people, students and job-seekers enroll at the municipal office for their address.","order":2},{"action":"Low income? Apply for an exemption at the same office","detail":"Full, 3/4, half or 1/4 exemptions exist based on last year's income. Students have a special postponement system. Don't just ignore the payment slips.","order":3},{"action":"Leaving Japan? You may get money back","detail":"If you contributed for 6 months or more, you can claim a Lump-sum Withdrawal Payment — apply within 2 years of leaving Japan.","order":4}],"summary":"Everyone living in Japan aged 20–59 must join, any nationality. Employees are covered automatically — everyone else enrolls at the ward office. Low income can be exempted.","title_en":"National Pension","title_local":"国民年金","where":"Your ward office (if not employed)","who":"All residents of Japan aged 20–59, regardless of nationality. Company employees are covered automatically through their employer (Employees' Pension). Self-employed people, students and the unemployed enroll themselves."},{"category":"moving-in","cost":"Free","deadline":{"after_event":"move_in","days":14,"label":"Within 14 days of moving"},"glossary_terms":["在留カード","住所"],"guide_url":"https://official.tokyo.jp/moving-in/residence-card/","guide_url_md":"https://official.tokyo.jp/moving-in/residence-card/index.md","id":"residence-card","languages":["en","ja-easy","zh","vi","ne"],"last_verified":"2026-07-10","official_links":[{"label":"Notification of your place of residence — procedure at the municipal office (PDF)","last_verified":"2026-07-10","publisher":"Immigration Services Agency (出入国在留管理庁)","url":"https://www.moj.go.jp/isa/content/930001396.pdf"},{"label":"Basic Resident Registration System for Foreign Residents — Move-in / Move-out","last_verified":"2026-07-10","publisher":"Ministry of Internal Affairs and Communications (総務省)","url":"https://www.soumu.go.jp/main_sosiki/jichi_gyousei/c-gyousei/zairyu/english/move-in_move-out.html"}],"related":["resident-registration","my-number"],"status":"verified","steps":[{"action":"Bring your residence card when you register your address","detail":"The address notification is made at the ward office, not at the immigration office.","order":1},{"action":"The staff writes the new address on the back of your card","detail":"This happens at the same counter, during the same visit as resident registration. That's it.","order":2},{"action":"Moving again later? Repeat at your new ward office","detail":"Every address change follows the same procedure, within 14 days of moving.","order":3}],"summary":"Your residence card must show your current address — but there is no separate trip: it happens at the ward office when you register.","title_en":"Residence card address","title_local":"在留カード住所変更","where":"Your ward office","who":"Mid- to long-term residents (residence card holders) and special permanent residents who moved in or changed address. Required within 14 days."},{"category":"moving-in","cost":"Free","deadline":{"after_event":"move_in","days":14,"label":"Within 14 days of moving in"},"glossary_terms":["住民票","転入届","在留カード"],"guide_url":"https://official.tokyo.jp/moving-in/resident-registration/","guide_url_md":"https://official.tokyo.jp/moving-in/resident-registration/index.md","id":"resident-registration","languages":["en","ja-easy","zh","vi","ne"],"last_verified":"2026-07-10","official_links":[{"label":"Basic Resident Registration System for Foreign Residents — Move-in / Move-out","last_verified":"2026-07-10","publisher":"Ministry of Internal Affairs and Communications (総務省)","url":"https://www.soumu.go.jp/main_sosiki/jichi_gyousei/c-gyousei/zairyu/english/move-in_move-out.html"},{"label":"Notification of your place of residence — procedure at the municipal office (PDF)","last_verified":"2026-07-10","publisher":"Immigration Services Agency (出入国在留管理庁)","url":"https://www.moj.go.jp/isa/content/930001396.pdf"},{"label":"You Need to Register Your Residential Address (TIPS)","last_verified":"2026-07-10","publisher":"Tokyo Intercultural Portal Site — Tokyo Metropolitan Foundation TSUNAGARI","url":"https://tabunka.tokyo-tsunagari.or.jp/useful/guide_eng/proce/02.html"}],"related":["residence-card","my-number"],"status":"verified","steps":[{"action":"Find the ward office for your new address","detail":"You must go to the office of the ward you live in. Select your ward at the top of this page to see yours.","order":1},{"action":"Submit a moving-in notification (転入届, tennyū-todoke)","detail":"Fill in the form at the resident registration counter within 14 days of moving in. Staff will help you if you ask.","order":2},{"action":"Show your residence card at the same counter","detail":"Your new address is written on the back of your residence card. If your card will be issued later (it says so in your passport), show your passport instead.","order":3},{"action":"Ask for copies of your jūminhyō if you need them","detail":"Banks and phone companies often ask for this certificate of residence. Registration itself is free; copies cost a small fee set by each ward. You can request them during the same visit.","order":4}],"summary":"Register your new address at your ward office within 14 days of moving in. This creates your jūminhyō (resident record), which almost everything else depends on.","title_en":"Resident registration","title_local":"転入届・住民票","where":"Your ward office","who":"Mid- to long-term residents (people with a residence card, 在留カード) and special permanent residents who will stay more than 3 months. Tourists and people staying 3 months or less do not need this."},{"category":"money-tax","cost":"Based on last year's income","deadline":{"after_event":"january_1","label":"Bills arrive in June"},"guide_url":"https://official.tokyo.jp/money-tax/resident-tax/","guide_url_md":"https://official.tokyo.jp/money-tax/resident-tax/index.md","id":"resident-tax","languages":["en","ja-easy","zh","vi","ne"],"last_verified":"2026-07-10","official_links":[{"label":"Tax information for foreign residents","last_verified":"2026-07-10","publisher":"Tokyo Metropolitan Government Bureau of Taxation (東京都主税局)","url":"https://www.tax.metro.tokyo.lg.jp/english/"},{"label":"Taxes by type — inhabitant tax on individuals","last_verified":"2026-07-10","publisher":"Tokyo Metropolitan Government Bureau of Taxation (東京都主税局)","url":"https://www.tax.metro.tokyo.lg.jp/english/type_tax"},{"label":"Guide to Metropolitan Taxes 2025 (PDF)","last_verified":"2026-07-10","publisher":"Tokyo Metropolitan Government Bureau of Taxation (東京都主税局)","url":"https://www.tax.metro.tokyo.lg.jp/documents/d/tax/guidebook2025e"},{"label":"Taxes — living guide","last_verified":"2026-07-10","publisher":"Tokyo Intercultural Portal Site (TIPS)","url":"https://tabunka.tokyo-tsunagari.or.jp/useful/guide_eng/tax/01.html"}],"related":["pension","national-health-insurance"],"status":"verified","steps":[{"action":"Check how you will pay","detail":"Company employees: your employer deducts it from your salary monthly (special collection) — nothing to do. Everyone else: a payment notice arrives by post around June.","order":1},{"action":"Understand the timing","detail":"The tax is calculated on your income from January to December of the previous year. That is why a bill can arrive after your income changed — or after you changed jobs.","order":2},{"action":"Pay by the deadlines on the slips","detail":"At banks, post offices, convenience stores, or the ward office. Direct debit can also be set up.","order":3}],"summary":"The local tax that funds your ward. It is billed to whoever lived in Japan on January 1, based on the previous year's income — which is why the first bill surprises people in year two.","title_en":"Resident tax","title_local":"住民税","where":"Via employer, or payment slips","who":"Anyone with a registered address in Japan on January 1 who earned above the taxable threshold in the previous year. The ward where you lived on January 1 is the one that bills you — even if you move later."},{"category":"emergency","guide_url":"https://official.tokyo.jp/emergency/disaster/","guide_url_md":"https://official.tokyo.jp/emergency/disaster/index.md","id":"emergency-disaster","languages":["en","ja-easy","zh","vi","ne"],"last_verified":"2026-07-10","official_links":[{"label":"Tokyo Disaster Prevention Homepage","last_verified":"2026-07-10","publisher":"Tokyo Metropolitan Government","url":"https://www.bousai.metro.tokyo.lg.jp/"},{"label":"Weather warnings and advisories","last_verified":"2026-07-10","publisher":"Japan Meteorological Agency (気象庁)","url":"https://www.jma.go.jp/jma/en/menu.html"},{"label":"Alert Levels 1–5 explained","last_verified":"2026-07-10","publisher":"Tokyo Intercultural Portal Site (TIPS)","url":"https://tabunka.tokyo-tsunagari.or.jp/english/disaster/howto/alert_levels.html"},{"label":"Tokyo Bousai — disaster preparedness guidebook (English PDF)","last_verified":"2026-07-10","publisher":"Tokyo Metropolitan Government","url":"https://www.bousai.metro.tokyo.lg.jp/1028036/1028051/1029136.html"}],"status":"verified","summary":"Earthquakes, typhoons, heavy rain — where to check warnings, and what the alert levels mean.","title_en":"Disaster","title_local":"防災"},{"category":"emergency","guide_url":"https://official.tokyo.jp/emergency/medical/","guide_url_md":"https://official.tokyo.jp/emergency/medical/index.md","id":"emergency-medical","languages":["en","ja-easy","zh","vi","ne"],"last_verified":"2026-07-10","official_links":[{"label":"How to call an ambulance — step by step","last_verified":"2026-07-10","publisher":"Tokyo Metropolitan Government, Bureau of Social Welfare and Public Health","url":"https://www.hokeniryo.metro.tokyo.lg.jp/iryo/iryo_hoken/medical_info_eng/emergency_call"},{"label":"Tokyo EMS Guide — check your symptoms","last_verified":"2026-07-10","publisher":"Tokyo Fire Department (東京消防庁)","url":"https://www.tfd.metro.tokyo.lg.jp/hp-kyuuimuka/en_guide/main/index.html"},{"label":"Himawari medical information service","last_verified":"2026-07-10","publisher":"Tokyo Metropolitan Government, Bureau of Social Welfare and Public Health","url":"https://www.hokeniryo.metro.tokyo.lg.jp/iryo/iryo_hoken/medical_info_eng/himawari"},{"label":"Tokyo Medical Information Site for Foreign Residents","last_verified":"2026-07-10","publisher":"Tokyo Metropolitan Government, Bureau of Social Welfare and Public Health","url":"https://www.hokeniryo.metro.tokyo.lg.jp/iryo/iryo_hoken/medical_info_eng"}],"phone":[{"label":"Ambulance / Fire","note":"24 hours. Interpretation in English, Chinese, Korean, Portuguese, Spanish.","number":"119"},{"label":"Not sure if you need an ambulance?","note":"Emergency consultation, 24 hours. If it does not connect: 03-3212-2323 (23 wards).","number":"#7119"},{"label":"Himawari — find a hospital","note":"Every day 9:00–20:00. English, Chinese, Korean, Thai, Spanish.","number":"03-5285-8181"}],"status":"verified","summary":"Ambulance, urgent advice, and finding a hospital in your language.","title_en":"Medical emergency","title_local":"救急"},{"category":"emergency","guide_url":"https://official.tokyo.jp/emergency/helplines/","guide_url_md":"https://official.tokyo.jp/emergency/helplines/index.md","id":"emergency-helplines","languages":["en","ja-easy","zh","vi","ne"],"last_verified":"2026-07-10","official_links":[{"label":"Tokyo Multilingual Consultation Navi (TMC Navi)","last_verified":"2026-07-10","publisher":"Tokyo Metropolitan Foundation TSUNAGARI","url":"https://tabunka.tokyo-tsunagari.or.jp/english/soudan/navi.html"},{"label":"TMC Navi — official announcement","last_verified":"2026-07-10","publisher":"Tokyo Metropolitan Government","url":"https://www.english.metro.tokyo.lg.jp/w/047-101-001190"},{"label":"In case of emergency — helplines overview","last_verified":"2026-07-10","publisher":"Tokyo Intercultural Portal Site (TIPS)","url":"https://tabunka.tokyo-tsunagari.or.jp/useful/guide_eng/accident/01.html"}],"phone":[{"label":"Tokyo Multilingual Consultation Navi","note":"Toll-free. Mon–Fri 10:00–16:00 (closed national holidays and Dec 29–Jan 3). About 15 languages.","number":"0120-142-142","toll_free":true}],"status":"verified","summary":"Free consultation in your language, for any problem of daily life.","title_en":"Multilingual helplines","title_local":"多言語相談"}],"schema":"https://official.tokyo.jp/api/procedures.schema.json","source":"https://official.tokyo.jp/"}