Minato 港区
Last verified 2026-07-10
Consultation desk for foreign residents
Minato City Consultation Services for Foreign Residents
港区外国人相談
Address: Minato City Hall, 1-5-25 Shibakoen, Minato-ku, Tokyo 105-8511 — Open in Google Maps
Hours: Mon–Fri 9:00–12:00 and 13:00–17:00 (closed weekends, national holidays, Dec 29–Jan 3)
Phone: 03-3578-2046
Languages:
- Japanese
- English
- Chinese
- Korean
- Portuguese
- Spanish
- Thai
- Russian
- Tagalog
- Nepali
- Vietnamese
- Indonesian
- Hindi
- French
Walk-in or phone, no reservation needed. The Minato International Association also offers appointment-based consultations.
Garbage sorting guide (English)
Sorting Recyclables and Waste — guide book (PDF, English) www.city.minato.tokyo.jp
Ward office
1-5-25 Shibakoen, Minato-ku, Tokyo 105-8511
Phone: 03-3578-2111
Mon–Fri 8:30–17:00 (Wed until 19:00); closed weekends, national holidays, year-end
Moving-in procedures page
https://www.city.minato.tokyo.jp/easyjp/en/moving/residentregistration/moving.html www.city.minato.tokyo.jp
From abroad: passports and residence cards of all household members (plus translated marriage/birth certificates if applicable). From another municipality: residence cards + certificate of moving out. Within 14 days.
Procedures you will do at this office
National Health Insurance 国民健康保険
If your employer doesn't insure you, join NHI at your ward office. With the card, you pay 30% at the hospital instead of 100%.
National Pension 国民年金
Everyone living in Japan aged 20–59 must join, any nationality. Employees are covered automatically — everyone else enrolls at the ward office. Low income can be exempted.
Residence card address 在留カード住所変更
Your residence card must show your current address — but there is no separate trip: it happens at the ward office when you register.
Resident registration 転入届・住民票
Register your new address at your ward office within 14 days of moving in. This creates your jūminhyō (resident record), which almost everything else depends on.