Shinagawa 品川区
Last verified 2026-07-10
Official English website
https://www.city.shinagawa.tokyo.jp/
www.city.shinagawa.tokyo.jp
Shinagawa has no authored-English website — use the language menu on the official site (machine translation). Some individual pages, like the consultation page below, are bilingual.
Consultation desk for foreign residents
Advisory Services for Foreign Residents (Residents' Consulting Office)
品川区外国人生活相談（区民相談室）
Address: Third Building 3F, 2-1-36 Hiromachi, Shinagawa-ku, Tokyo — Open in Google Maps
Hours: English: 2nd & 4th Tuesday 9:00–17:00; Chinese: 2nd & 4th Thursday 9:00–17:00
Phone: 03-3777-2000
Languages:
- English
- Chinese
Only on the specific days above — for other times and languages, use the Tokyo Multilingual Consultation Navi (0120-142-142).
Garbage sorting guide (English)
How to Separate and Dispose of Resources and Garbage (PDF, English, FY2026) www.city.shinagawa.tokyo.jp
Ward office
2-1-36 Hiromachi, Shinagawa-ku, Tokyo 140-8715
Phone: 03-3777-1111
Mon–Fri 8:30–17:00 (Tue some counters until 19:00; 2nd & 4th Sun for some services)
Procedures you will do at this office
National Health Insurance 国民健康保険
If your employer doesn't insure you, join NHI at your ward office. With the card, you pay 30% at the hospital instead of 100%.
National Pension 国民年金
Everyone living in Japan aged 20–59 must join, any nationality. Employees are covered automatically — everyone else enrolls at the ward office. Low income can be exempted.
Residence card address 在留カード住所変更
Your residence card must show your current address — but there is no separate trip: it happens at the ward office when you register.
Resident registration 転入届・住民票
Register your new address at your ward office within 14 days of moving in. This creates your jūminhyō (resident record), which almost everything else depends on.